Privacy Policy
Your privacy matters. Learn how we collect, use, and protect your information.
Last updated: February 2026
Data Security
Your data is encrypted and stored securely using industry-standard practices.
Transparency
We clearly explain what data we collect and how we use it.
Your Control
You have rights over your data and can request access or deletion.
Privacy Policy
CPAPASS provides an AI-powered CPA exam preparation platform (the "Service"). This Privacy Policy describes how we process personal information that we collect through the CPAPASS platform, including our website and related services.
Personal Information We Collect
Information you provide to us. Depending on how you interact with us, personal information you may provide includes:
- Contact data, such as your name, email address, and phone number.
- Profile data, such as the username and password you set to create an account, and any other information you add to your profile.
- Communications data, based on our exchanges with you, including when you contact us through the Service or otherwise.
- Transactional data, such as information relating to your subscriptions, including subscription type and transaction history.
- Usage data, such as your study progress, quiz responses, and learning preferences within the Service.
- Payment data, needed to complete transactions, is collected and processed directly by our payment processors (such as Stripe).
We ask that you not provide us with any sensitive personal information (e.g., social security numbers, financial account numbers, government ID numbers, or similar data) on or through the Service.
Automatic data collection. We may automatically log information about you, your device, and your interaction with the Service, such as:
- Device data, such as your device's operating system, browser type, IP address, and general location information.
- Online activity data, such as pages viewed, time spent on pages, and navigation paths.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Service delivery and operations. We use your information to:
- Provide and maintain the Service
- Process your AI-powered study sessions and generate personalized content
- Establish and maintain your user account
- Communicate with you about the Service, including updates and support
- Respond to your requests, questions, and feedback
Service personalization. We use your information to:
- Understand your learning needs and study patterns
- Personalize your experience with adaptive learning features
- Remember your preferences and progress
Service improvement and analytics. We use your information to analyze usage, improve the Service, and develop new features.
Compliance and protection. We use your information to comply with applicable laws, protect our rights and safety, and prevent fraud.
How We Share Your Personal Information
We may share your personal information with the following parties:
- Service providers. Third parties that provide services on our behalf, such as hosting, analytics, and customer support.
- Third-party AI providers. We use third-party AI providers to power certain aspects of the CPAPASS platform, such as generating study content and processing your learning interactions.
- Payment processors. Payment information is collected and processed directly by our payment processors (such as Stripe) in accordance with their privacy policies.
- Professional advisors. Lawyers, auditors, and other advisors where necessary.
- Authorities. Law enforcement and government authorities as required by law.
Retention
We retain personal information to fulfill the purposes for which we collected it, and for satisfying any legal, accounting, or reporting requirements. When you close your account, we will delete or anonymize your personal information in accordance with applicable laws and our data retention practices.
Your Choices
- Access or update your information. You can review and update your account information by logging into your account.
- Opt out of communications. You may opt out of marketing emails by following the unsubscribe instructions in the email.
- Delete your account. You can request to close your account by contacting us.
Security
We employ technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.
Children
The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian and believe we have collected personal information from a child, please contact us.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the date of this Privacy Policy and posting it on the Service. We encourage you to review this Privacy Policy periodically.
How to Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@cpapass.ai